Shipping policy

Thank you for shopping with 9 Phoenix. Every order ships with tracking, and shipping is free on all orders.

Zodiac Line art prints, drinkware, candles and journals

Printed to order in the USA or EU. Production takes 2–5 business days, then delivery takes 2–5 business days in the US and 5–10 business days to Europe, the UK, Canada and Australia. Typical door-to-door: 3–7 business days in the US.

Jewelry and crystal pieces

Shipped from our partner workshops. Standard delivery is 2–3 weeks; in rare cases up to 30 days during customs delays or peak season.

Tracking and questions

You will receive a tracking number by email as soon as your order ships. Questions about an order: contact us or email support@aleshaai.com and we will reply within one business day.